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The spatial development of urban areas affects the characteristics of landscape as well as people’s aesthetic perception of it. Specifically, sprawl results in an urban morphology which is diametrically opposed to the compact city model and which assumes several kinds of patterns: for example “striped”, “ribbon” or “leapfrogged” urban development. Assessing urban morphology in spatial terms is crucial to urban policy, while landscape metrics are the key to a comprehensive understanding of different urban development patterns. The purpose of this paper to design and test an urban morphology indicator (UMI) for the Lombardy Regional Landscape Plan.

The paper describes an UMI that can be used to identify the heterogeneity of built-up patterns according to urban porosity, fragmentation and patch shape. This UMI is a result of Esri ArcGIS 10.3 “grouping analysis” which works by applying a spatial statistical metric for clustering geometries in a given geographical area.

Morphological analysis was used in regional urban development policies with a view to minimising impact on surrounding ecosystems and preserving the natural environment and landscape. It defines 28 different urban morphology patterns in the region, which are divided into systems, polarities and urbanised units.

The proposed methodology differs from those traditionally used in qualitative/descriptive landscape planning and supports the identification of morphological features with quantitative statistical and spatial data, allowing a fine-scale assessment of complex metrics.

The purpose is to understand how the role of quality functions might evolve amidst digitalisation and an increased focus on services. This study focuses on customer feedback and how it can function as activation triggers for developing absorptive capacity, as well as how it relates to the value creation processes.

Following a qualitative research design, the authors gathered primary data from interviews with quality managers at 17 UK and Swedish firms and triangulated it with secondary information from the firms' web pages.

The findings show that customer feedback-based activation triggers can support development of absorptive capacity in the quality function if there are established processes for acting on customer feedback. This is often the case for codified feedback, which normally concerns products. However, digitalisation offers new opportunities of engaging in value co-creation, and firms need to develop digital capabilities to manage new technologies and data analytic tools. For personalised feedback (the main category of service-related feedback), established processes are missing.

This study work contributes to knowledge about how quality functions respond to customer feedback on both products and services. It clarifies why the quality function sometimes struggles to contribute to service quality as much as to product quality. From a theory development perspective, the authors contribute to understanding customer feedback-based activation triggers, how they lead to development of absorptive capacity and their relation to value co-creation on a functional level.

This study explores policies of collaborative governance between public and private actors through a specific case that sees the development of city areas previously abandoned or landlocked. It employs the case study methodology, analyzing the specific case of San Vincenzo’s Pier in the port city of Naples. The analyzed case reveals that a collaborative public–private approach might overcome typical bureaucratic-public hurdles to the development of cities, especially their abandoned areas.

Cases of public–private collaboration have strongly increased in the last decade in order to overcome classic public failure and to develop a more participated form of governance; therefore, the research question is aimed to understand which are the possible policies to put in action for an effective collaborative governance among public and private actors. It offers practical implications for public managers by demonstrating that the development of policy networks, comprising both public and private actors, is necessary for developing new ideas and for overcoming typical limits of both private and public administrations.

The purpose of this paper is to examine and introduce comprehensive insights into the field of Lean Six Sigma (LSS) by reviewing the existing literature and identifying the research gap. The state of LSS research is assessed by critically examining the field, along with a number of dimensions, including time horizon, year, journal and publisher, university, country, author, geographic analysis, research design, research affairs, research methods, tools/techniques used, focus industries, major research area, benefits gained by LSS, critical success factors and barriers of LSS implementation.

This paper is based on a systematic literature review of 190 articles containing the word LSS in their title, which are published in a well-known database, such as Elsevier ScienceDirect, Taylor and Francis, Emerald Full Text, Springer Link, Wiley InterScience and Inderscience from January 2000 to September 2016.

This analysis reveals 15 significant dimensions to identify the state of LSS research. Authors find a noticeable rise in the attention of LSS research in the available literature. Major findings show that, the empirical research holds greater credibility. Statistics prove that the case study method scores the highest among all the research methods used in the discipline. The largest number of studies have investigated research issues related to implementation and process of LSS. The LSS uses a wide range of tools/techniques/methodologies: the choice of tools is situation-specific. Manufacturing and health-care sectors have been the focus of LSS research, but LSS has also been adopted by other types of industries. The organizations following LSS have improved bottom-line results, improved company profitability and growth and enhanced customer satisfaction. In general the research is more interpretive in nature; there is still a lack of standard in the LSS implementation framework.

This study is limited to reviewing those articles which contain the word LSS appeared in the title.

This study will help understand the current state of research on LSS, various trends in the field, its applicability and future prospects of investigation in the field.